Subscriptions
Manage Your Subscription
Your STAT Bar subscription is powered by Shopify. Sign in to your customer account to skip a shipment, pause, or cancel. For flavor, quantity, or delivery-frequency changes, contact our team.
Open your subscription portal
Sign-in is passwordless: enter the email address you used at checkout and Shopify emails you a 6-digit code. Then open Subscriptions in your account.
Subscriptions appear in your account after your first order is placed, so a new account may look empty. If the portal doesn't load, email info@oncallfoods.com and we'll manage your plan for you.
Request a new frequency
Email info@oncallfoods.com to request delivery every 2, 4, or 6 weeks. Include your order number and preferred schedule.
Skip or pause a delivery
Skip a single shipment or pause your plan. Make changes at least 48 hours before your next charge.
Swap flavors or quantity
Email info@oncallfoods.com to request a flavor or quantity change. You can update your shipping address and payment method in your account.
Cancel anytime
No commitments and no cancellation fees. Open your subscription in your account and follow the cancellation prompts.
How to request a delivery-frequency change
- Email info@oncallfoods.com from the email address you used at checkout.
- Include your order number and the subscription you want to change.
- Tell us your preferred frequency: every 2, 4, or 6 weeks.
- We will confirm the updated schedule by email. Your 10% subscriber discount stays applied.
Changes made less than 48 hours before a scheduled charge may apply to the following order.
Need a hand? Email info@oncallfoods.com with your order number and we'll update it for you. You can also read our subscription FAQs.